0131 550 1561 office@veteransscotland.org.uk

New NHS 24 arrangements for coronavirus

Patients with concerns about symptoms advised to dial 111 if they need help.

Patients with coronavirus (COVID-19) symptoms are now asked to dial NHS 24 on 111, day or night, if their symptoms worsen or do not improve after seven days.

Please do not call your GP or go to the surgery. If you require a sick note due to coronavirus, you can get this from the NHS Inform website.

This improvement provides patients with a straightforward dedicated route to clinical advice and support, as well as freeing up GP practices to treat and care for all non-COVID-19 health conditions.

Callers to the 111 helpline will be assessed and, if necessary, transferred to a local community hub staffed by clinicians from across the healthcare system to ensure patients get the best possible advice at the right time.

Depending on their assessment, patients may be given advice to help them continue self-isolating at home or be given an appointment to attend a local assessment centre for further treatment.

 

Further information on the NHS Inform website